Vancouver, BC Canada
Business located in Vancouver, BC (Canada). Primarily boutiques and online sells through their website. This project was to design an online DIY builder for their number one selling product: Wall Block Tiles. Before the online editor, orders would be placed online, submitted to the internal design department, with a follow-up call to discuss the order. A request for all images to be emailed directly to internal design, blocks printed, packaged and shipped to the consumer.
Goal: to clean up the process, alleviate amount of back and forth with customer, improve time efficiency with a DIY uploader/builder/editor.
Tasks: User mapping/user journey for different case studies, research competitors in the market, wire framing user flow, prototyping, user testing for feedback, low fidelity to high fidelity mockups, hand off to developers.